Serve Robotics is opening its fleet of 2,000 sidewalk delivery robots to third-party developers, small businesses and autonomous AI agents through a new developer portal. The company says users in the 150 neighborhoods where it operates will be able to dispatch robots without going through major delivery platforms such as Uber Eats.
The AV Delivery Developer Portal gives outside users access to Serve’s software tools to send robots on deliveries. The move could broaden the company’s customer base beyond established food-delivery apps and help keep robots in service between lunch and dinner, CEO Ali Kashani told The Verge.
“The reality of food delivery platforms is that usually they dominate their markets,” Kashani said. “Food is generally very picky. So you have lunch, you have dinner. But then there are times in between.”
Serve, spun out of Postmates in 2021, has spent several years making Uber Eats deliveries in Los Angeles, Miami, Dallas and dozens of other cities. Its robots resemble autonomous shopping carts. Serve says they can offer a safer alternative to cars and ease traffic congestion because they operate mainly on sidewalks. Their top speed is around 6 mph, the company says.
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